John 15:12 NLT

"This is my commandment: Love each other in the same way I have loved you."

Success Measures:

These success measures target student and employee satisfaction and belonging in different ways at different points in time. 

• Student satisfaction will be measured using two objective measures that are significantly impacted by satisfaction and belonging: program completion and alumni giving. (Note: the Forbes Grateful Graduates Index has generated a national focus on alumni giving as a key measure of student satisfaction.)
• Employee satisfaction will be measured using key results from the ModernThink Higher Education Insight Survey from the Great Colleges to Work For program.

Success Outcomes: 

1. On Student Satisfaction Inventory (SSI) Scales: Increase Student Centeredness Responsiveness scores for Sense of Belonging, Administrator Approachability, and Campus Experience to match/supersede those of CCCU institution scores.
2. National Survey of Student Engagement (NSSE) Items: Increase percentage rating overall experience as “excellent” or “good” by 6% and increase percentage who would “definitely” or “probably” attend institution again by 6%.
3. Increase four-year graduation rates and graduate program completion rates: 3%. 
4.  Alumni giving increased by 5% each year (up 15% over 3 years).          
5. ModernThink Higher Education Insight Survey from Great Colleges to Work For program: Increase participation in the survey by 30%; Increase performance management scores to match or supersede Honor Roll Group; Increase confidence in Senior Management scores to match or supersede Honor Roll Group.
6.  Increase the overall number of, and percentage of, minority faculty and staff to match or supersede comparison group data for full-time faculty, adjunct faculty, and staff.